I provide fast, affordable and reliable technology support for your home or office.

I am available 24/7, please leave a detailed message and I will return your call asap.

Voice & Text: 561-827-3792

Email: jamie@reliabletechguy.com

Services

Computer Repair - These days, computers are integral to our accelerated lifestyles. They are essential to running a business, doing research, contact and connecting to other people socially, and to relax. We watch movies, play games, write papers, send email. The daily uses of a computer are endless. Now imagine how inconvenient things become when your computer needs to be repaired. The entire operation grinds to a halt. It can become very frustrating. First, one must recognize that a computer is comprised of many intricate pieces which work together in unison. The first step to computer repair is identifying and diagnosing the problem. If you have found that your PC has failed to boot, begun freezing, crashes often, has begun to overheat with increasing frequency, or any of the multitude of hardware issues with a computer improperly operating, you should contact us as soon as possible. I will gladly address and take the necessary steps needed to resolve any hardware problems that have arisen. I will gladly replace a motherboard, bad video card, replace or upgrade RAM, replace a failed hard drive or bad power supply, no problem.

PC Tune Up - Computers age in a similar manner that organic lifeforms do. Over time, their reflexes dwindle, taking noticeably longer time to perform the same tasks they once did instantly. Their memory gets spotty, unable to recall what was being asked, despite multiple reiterations of the initial query. Certain steps can be taken to restore your computer so that it will perform at the highest level it is able to.

Virus & Spyware Removal - Viruses and spyware are the plague of the internet age. There are more than a million viruses, each with a unique set of symptoms. They can range from simple slowdowns, pop ups or error messages, or even blockage of your internet connection. Some viruses disguise themselves as antivirus programs and hold your PC hostage or attempt to trick you into providing personal and financial information. If your experiencing windows popping up, programs running weird code, or something does not feel right, ask for a diagnostic scan as it might mean you need spyware or virus removal. Please read the Virus & Spyware info page for more detailed information. Also read the How to spot and Avoid Computer Scams and more guide.

Hard Drive Data Transfer - Maybe you just bought a new PC or laptop and want to transfer data directly from your old machine to the new one. I can take care of that for you. Even if your old computer no longer turns on, I can still recover and transfer the data to help you make a quick and efficient transition. Maybe, you want to move data from a computer to a phone, or vice versa.

Hardware Upgrades - Computers, more than other device, are not blessed by longevity. It's a fact of the matter. They become obsolete at a surprising rate. I will evaluate your machine's performance and make recommendations as to what can be done to increase performance. These include adding or upgrading RAM or any other hardware-related solutions.

Networking & Routers - In this day and age, a home without a wireless network and a router seems outlandish. It's hard to imagine not being able to access high speed internet instantaneously. The benefits of establishing one in your home or business are plentiful. Sharing files between coworkers does not rely on downloading through emails, as users can just access it from the network. Most notably though, is the ability to print documents from multiple computers from a single printer for maximum efficiency. The pains of computer networking and routers are universally known. It's an all-day endeavor; hours and hours of frustration, reading service manuals full of technical jargon, plugging and unplugging cables. Luckily for you, I can configure your networking and router so you don't have to. In addition, we offer on site assistance, further relieving the stress. Have your router and networking set up for you without ever leaving home.

Wireless Security Cameras - Safeguard your home or business with a wireless security camera system that hooks directly to your home or business Wi-Fi router and lets you view the cameras from your desktop or smart device. An all-in-one solution I can install for you very easily without running wires.

Computer Consulting & Technology Training - I can help you find the right computer or printer that will fit your needs. I will help you choose the right hardware and software you will need to perform the daily tasks and functions for your desktop or laptop computer. I can help you with your software, tech gadgets, smartphones, tablets, smart TVs and any other things you need to make your technology experience better. Make sure you read the Technology Buyers Guide to help you find the right desktop, laptop, tablet or smartphone you need.

eBay Auction Service - Do you have some collectibles, un-used items or clutter you no longer need? I can turn that stuff into extra cash for you. Showcase your collectibles, antiques, handbags, jewelry or anything you want to sell.

About Me

I provide fast, affordable and reliable computer support, configuration & troubleshooting, pc repair and web design for your home or office. Buying a new desktop, laptop, tablet or smartphone is never an easy process. With so many options and upgrades on the market it can make buying new technology a bit difficult. I can point you in the right direction and help you find the right system that will fit your needs. I can help you troubleshoot and resolve your computer, printer or networking problems, replace failed hardware, install new hardware, perform software installations such as adding firewall and anti-virus protection, apply patches, updates or upgrades, virus removal, adware removal and spyware elimination. I also provide consulting & technology training.

Computer skills and experience include: Windows OS, Windows Server, Terminal Services, Active Directory, Microsoft Exchange Server, macOS, Chromebooks & ChromeOS, VMware Infrastructure Client, Team Viewer Remote Desktop Support, Anti-Virus/Internet Security, Back-Up and Recovery for Windows Servers and Workstations, Sophos & SonicWALL Security, Networking Hardware & Software, Corel Paintshop Pro, Adobe Photoshop, Adobe Acrobat Pro, WordPress, Expression Web, FrontPage, Dreamweaver, Microsoft Office, Various Web Browsers, HTML, ASP, PHP, Web Site Development & Administration, cPanel, Search Engine Optimization, Web Host Manager Complete Solution, Customer Relationship Management, Zoom Meetings, Skype, Microsoft Teams, Digital Photography Editing, Wireless Security Systems, Social Media, Smartphones, Tablets, Smart TV's and a variety of other tech devices.

I have been living in South Florida for over 45 years and have over 30 years of Information Technology and Customer Service experience. I am a Microsoft Certified Systems Administrator and a Microsoft Certified Professional with Net+ and A+ certifications. I have been with Comcast and many other technology companies doing many different jobs and I take pride in my hard work, attention to detail and excellent customer service. Currently, I am a full time IT Systems Administrator for a country club located in Delray Beach, Florida.

Contact Me

I am available 24/7, please leave a detailed message and I will return your call asap.

Voice & Text: 561-827-3792

Email: jamie@reliabletechguy.com

Service Call Rates - I charge $50.00 per hour for my services and time. A minimum of $25.00 for a service call under 30 minutes. That meaning, even if it only takes me a few minutes to fix anything or speak with a client on-site, you will be charged a flat $25.00 for the service call. Anytime I am on-site beyond the 30 minutes, that is when the $50.00 per hourly rate goes into effect. I also offer remote support upon request.

 

Servicing South Florida for over 25 years! - I make technology fun again!